Displaying items by tag: WhatsApp

The Australian Communications and Media Authority (ACMA) has warned the public to be vigilant of messages from strangers trying to start a conversation or those luring victims into a relationship as it may be a scam.

GUEST RESEARCH: Bitdefender has released research on a six-month analysis of Discord’s use as an attack vector by cybercriminals. The research is based on 35 million scanned URLs in which 50,000 dangerous links were detected for distributing malware, phishing campaigns and spam, along with detection from untrusted sources.

Bitdefender unveiled Scamio, a free AI Scam Detector for WhatsApp, to help Australians verify online scams and fraud.

China has ordered Apple to remove WhatsApp and Threads, both owned by Meta, from its app store in the country, the New York Times reports.

Automation and security company Infoblox’s report has revealed threat actor Savvy Seahorse, a perpetrator of online cybercriminal investment scam websites, operating for at least since 2021 and targeting victims including people in ANZ.

Electronic signature platform DocuSign has now launched WhatsApp delivery, allowing people to close deals via their favourite instant messaging app instead of through email.

COMPANY NEWS:  Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center

Telcos More and Tangerine have announced new travel packs with bigger data allowances at the expense of voice and text inclusions – and higher prices.

GUEST OPINION: There are a lot of things you'll need to know about getting your phone service in Spain. Whether you're looking to make calls to your family back home or you're looking to keep in touch with friends and colleagues while abroad, several things are essential for you to be aware of.

SaaS platform Wix has expanded its integrations with WhatsApp, Instagram, and Messenger. Users can now connect their business accounts directly with their Wix Inbox, managing all communication from their customers from one inbox in one place.

The Telecommunications Industry Ombudsman wants to take on the proposed role of Digital Platforms Ombudsman.

A new study has revealed that mobile operators will lose out to OTT business messaging providers such as Messenger, WeChat and WhatsApp to the tune of US$2.5 billion next year – an increase of 20% over 2022.

Security vendor Bitdefender has bolstered the Bitdefender Mobile Security for Android product with the addition of real-time chat protection across WhatsApp, Facebook Messenger, Telegram and Discord.

Meta, the parent company of Facebook, WhatsApp and Instagram, has seen US$800 billion (A$1.24 trillion) wiped off its market value after the company reported less than inspiring results for its third quarter.

There has been a a significant rise in “Hi Mum” scams in recent months prompting a warning for the Australian public to be wary of phone messages from a family member or friend claiming they need help.

Four in five (80%) Australian workers feel that information overload—driven by factors including information overload across devices (37%), constant information 24/7 (34%), too many passwords to remember (33%) or too many apps to check each day (31%)—is contributing to their daily stress, according to new research by software company OpenText.

QR codes and chat and messaging platform WhatsApp are increasingly being used for phishing and other scams, warns security awareness training and simulated phishing platform KnowBe4.

New laws put in place by the European Union to limit the market power of big online platforms will give the political bloc the power to fine these companies up to 10% of their global turnover if they do not comply.

Unified customer experience platform Emplifi has launched Emplifi Social Care, part of the its Unified CX Platform. Emplifi Social Care is aimed at powering teams outside of the service centre to help support the volume of customer requests that come in across social media channels.

Meta, the parent company of Facebook, Instagram and WhatsApp, says it will not fact-check claims made by politicians during the forthcoming Federal Election campaign in order to catch disinformation.