Displaying items by tag: Vonage

Bringing together Vonage’s network APIs and SAP Business AI, the new collaboration aims to revolutionize enterprise intelligence, offering compelling business insights and immersive digital experiences

COMPANY NEWS:, Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), announced a new collaboration with SAP SE focused on exploring generative AI and NextGen use cases using Vonage’s Application Programming Interface (API) platform and SAP Business AI.

Australian multinational banking and financial services provider Westpac partnered with Optus to introduce a new in-app calling to fight bank impersonation scams and improve customer experience.

AI-powered platform drives better management of voice connectivity and deeper, smarter voice engagement

COMPANY NEWS: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of intelligent SIP capabilities for SIP Trunking customers. With just a few clicks, developers and enterprises can easily deploy elastic SIP trunks globally, and access rich, AI-powered voice engagement solutions via pre-built code and low-code/no-code applications.

COMPANY NEWS: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has again been recognized as a Leader in the Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for Ability to Execute and Completeness of Vision.

Cloud communications provider Vonage has launched its generative AI for Vonage Conversational Commerce solution.

Following Vonage’s failure to curb spam messages and Twilio’s inadequate systems to reduce scams, the Australian Communications and Media Authority has flagged another company, this time, Australian ticketing firm Ticketek, for sending around misleading 98,000 texts and emails in 2022, and has been fined $515,040 for breaching rules.

COMPANY NEWS:  Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center

Global cloud communications provider Vonage, which helps businesses accelerate their digital transformation, has been positioned as a Leader by Opus Research in the company’s Conversational Cloud report.

Cloud communications provider Vonage has launched Vonage Meetings API, a no-code, embeddable video conferencing solution.

The operator business messaging traffic will reach 2.8 trillion messages by 2027 rising from 1.9 trillion in 2023—a 45% growth over the next four years, forecasts Juniper Research.

Cloud communications provider Vonage has launched a new tool designed to empowers businesses to deliver customised, large scale, omnichannel campaigns and bulk messages, including two-way interactions with their customers - all from a single marketing, automation platform.

Telecommunications company Ericsson has acquired American cloud communications provider Vonage for US$6.2 billion ($8.9 billion) in less than a week after it was cleared by the US foreign authority and will provide Ericsson with a full suite of communication solutions.

Cloud communications provider Vonage helping businesses accelerate their digital transformation, has been chosen by Doctor Anywhere, a regional omnichannel healthcare company headquartered in Singapore, to deliver timely and effective digital healthcare solutions across Southeast Asia using Vonage’s Video API.

Telecommunications company Ericsson has acquired cloud communications provider Vonage for US$6.2 billion.

Consumers in the Asia region have significantly increased their use of digital channels to engage with businesses and service providers since the outbreak of COVID-19.

Global cloud communications company Vonage has been chosen by appliances manufacturer Fisher & Paykel, to drive its customer service communications for customers in Australia, New Zealand, Singapore, the United Kingdom and the United States.

Global cloud communications company Vonage has worked in partnership with aged care and disability support company Feros Care to provide video telehealth solutions to its clients.

US phone company Vonage is opening a second Australian office as part of its continuing expansion throughout the Asia-Pacific (APAC) region.