Displaying items by tag: staff training

 It all starts with effective and engaging onboarding and training

GUEST OPINION: The restaurant industry is one of the most competitive industries out there. Two and a half years after major staffing shortages began to impact day-to-day operations, constant changes in consumer behaviour continue to challenge restaurants across Australia - with an average staff turnover rate at 73%. A percentage that has been steadily increasing since the pandemic.

 It all starts with effective and engaging onboarding and training

GUEST OPINION: The restaurant industry is one of the most competitive industries out there. Two and a half years after major staffing shortages began to impact day-to-day operations, constant changes in consumer behaviour continue to challenge restaurants across Australia - with an average staff turnover rate at 73%. A percentage that has been steadily increasing since the pandemic.

Tasmanian electricity retailer 1st Energy has admitted it likely misled consumers in making representations to consumers in the State during unsolicited telemarketing calls.

Optus has signed a collaboration agreement with Amazon Web Services aimed at better supporting digital transformation by delivering new end-to-end cloud services and migration support to Australian businesses.

The Communications Alliance has published a guideline to help telecommunications providers assist customers who are affected by domestic and family violence.

Spending on innovation by professional services firms, including in the IT services sector, is increasing significantly, according to a new report that reveals Australia’s return on investment in innovation is almost double the national average for less outlay compared to other sectors.