Displaying items by tag: SMS

Growing from a developer-first programmable telephony platform, Twilio products are now embedded in organisations big and small worldwide. About a third of the world's email goes through Twilio SendGrid, while companies like Electrolux have replaced their contact centres with Twilio Flex.

The Australian Communications and Media Authority (ACMA) has warned the public to be vigilant of messages from strangers trying to start a conversation or those luring victims into a relationship as it may be a scam.

Non-profit support provider for unpaid family and friend carers in the Australian Capital Territory (ACT) Carers ACT has deployed YubiKeys to its support workers to protect vulnerable Australians’ health information.

New data shows scammers are more likely to target Australians on the weekend or early in the morning, according to data obtained by telecommunications company Telstra.

The Australian Communications and Media Authority (ACMA) is warning people to be on the lookout for “tax-themed scam emails”, SMS and calls over the coming months, looking to take advantage of Australians who are “submitting tax returns or waiting for the outcome of an assessment”.

GUEST OPINION:  In today's digital landscape where security is of vital importance, reliance on outdated password-based authentication exposes businesses to a multitude of threats.

Aussies have reported more than 250k potential SMS and MMS scams related to parcels or delivery to 7226 since May 2023, according to telecommunications company Telstra.

COMPANY NEWS: Keeper Security, the leading provider of zero-trust and zero-knowledge cybersecurity software protecting passwords, passkeys, privileged access, secrets and remote connections, today introduces support for hardware security keys as a single Two-Factor Authentication (2FA) method.

Telnyx Australia has paid $106,560 infringement notice after the Australian Communications and Media Authority found the telco failed to reduce scam SMS and prevent mobile number fraud between 2017 and 2022, breaching anti-scam and public safety obligations.

Well-known global messaging platform Burst SMS is now Kudosity, reflecting the brand's curiosity about its customer's customers, which in turn leads to insights to innovation to value - to kudos. Hence, Kudosity.

COMPANY NEWS:  n3 Hub, the leader in marketing automation and data analytics, today announced the launch of n3 Hub CDP Orchestrator.

Over half (54%) of the global population—an estimated 4.3 billion people—now owns a smartphone, according to GSMA’s annual State of Mobile Internet Connectivity Report 2023 (Somic).

COMPANY NEWS:  Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center

As Father’s Day nears, the Australian Communications and Media Authorities is reminding consumers to be vigilant about parcel delivery SMS and email messages that masquerade as a legitimate message from Australia Post, asking someone to arrange re-delivery of a package, updating delivery details or requesting payment of a fee.

Internet marketing services company Known (trading as Burst SMS) is in hot water after the ACMA has found it allowed scammers to send messages impersonating well-known Australia brands including financial institutions, telcos, couriers, ride share, and ticketing companies, breaching SMS anti-scam rules.

More over one billion scams have been blocked in the last year including 256 million scam calls and 85 million scam texts in the last quarter alone, according to a new data released by the ACMA.

Optus has announced a plan to provide mobile connectivity to practically 100% of Australia by using SpaceX's Starlink satellites.

The Australian Communications and Media Authority warns the public to be vigilant against fraud as the end of the financial year signals tax time—a busy period for scammers.

Customers may now report SMS and MMS scams to a national phone number, telecommunications provider Telstra announced, as the telco takes stronger initiative to crack down text scams.

UCaaS provider Access4's new SMS service enables partners to provide customers with SMS capability to improve business communications, better engage contacts, and setup automated workflows with direct message notifications, according to the company.