Displaying items by tag: SMBs

Business solutions provider Spirit Business Centre has announced the launch of its “innovative new offer” aimed at empowering SMB partners to profitably sell collaboration solutions.

Data reveals time is ripe for business reinvention, as HubSpot listens and develops Content Hub, Service Hub to help businesses scale and grow better

• 74 per cent of Australian businesses say they have changed more in the last four years compared with the last 20 years.
• In 2024, 62 per cent of Australian businesses agree they need to shift from reacting to growth by hiring more employees to scaling with AI and automation.
• Over two-thirds (70 per cent) of Australian businesses say the introduction of AI requires businesses to reinvent.
• 57 per cent say their approach to growth is changing significantly because of generative AI.
• Australia is most likely to feel pressure to do more with less (51 per cent) — nearly 10 per cent higher than the global average.
• 74 per cent of Australian businesses say delivering streamlined, personalised customer experiences is key to business growth and success in 2024.

GUEST RESEARCH: HubSpot, the customer platform for scaling businesses, has released new data that shows Australian companies are transforming their business models in response to global megatrends, including generative AI and changing customer expectations.

GUEST OPINION by Chris Sharp, CEO at Pax8 APAC : The Government’s launch of its near $590 million Cyber Security Strategy is a playbook to make Australia the most cyber secure nation worldwide by 2030.

Phone and communication platform provider Aircall has launched new AI features to provide transcription capabilities for sales and support teams looking to increase performance and productivity.

Google Cloud has launched digital accelerator bundles to simplify access to Google Cloud and Google Workspace technologies.

Australian small businesses will have access to a range of tools and services to help them stay safe online, with a collaboration between the Australian Cyber Collaboration Centre (A3C) and the non-profit organisation Global Cyber Alliance (GCA).

Canon Oceania has opened submissions for its 2022 Grants Program. This year, the company has introduced a new sub-category to its community grant, to specifically support the recovery of flood-affected businesses and community organisations following the recent devastating floods in Queensland and New South Wales. 

GUEST OPINION by Luke Smith, Regional Account Director, Barracuda MSP:  As Australian businesses plan for the year ahead, many are grappling with the best way to manage a constantly evolving IT security threat landscape. Indeed, research finds 83% of SMBs in Australia feel exposed to cyber threats and the figure is even higher for SMBs in New Zealand at 87%.

COMPANY NEWS: Customer experience automation ActiveCampaign is providing businesses with the ability to automate custom objects based on unique data in their entire tech stack.

Business software provider Zoho is lending its online invoicing software Zoho Invoice for free to help small and medium businesses and freelancers with their invoice processing.

Twelve months on from the first lockdown restrictions across Australia, local SMBs are feeling resilient and optimistic, according to new research from Amazon Launchpad - Amazon’s program aimed at helping Aussie startups and entrepreneurs bring innovative products to shoppers.

The Australian Taxation Office’s (ATO) mandate for all federal government agencies to adopt e-invoicing by July 2022 will get cashflow back to small and medium-sized suppliers significantly faster than current invoicing processes, according to SAP Concur.

Promising its new capabilities "help everyday entrepreneurs create impactful visuals and build brands that stand out online", GoDaddy has "deeply integrated" its "Over by GoDaddy" design app into its "Websites + Marketing" offering.

Telco Singtel Optus has launched a new mobile plan that it says will offer small and medium-sized businesses a means of cutting down on their communications costs.

COVID-19 related issues affecting small businesses saw the number of enquiries to the ACCC in the first half of this year increase by 42%, compared to the previous six months, according to the competition watchdog’s small business in focus report.

GUEST OPINION by Daniel Harding, Director, MaxContact: Australia’s small and medium business sector is doing it tough and finding practical and affordable ways to connect with customers and prospects is critical to survival, Daniel Harding argues.

Partnership to ensure small to medium businesses get rounded support in time of need

STRATEGIC ALLIANCE ANNOUNCEMENT: With the COVID-19 pandemic hitting small to medium businesses hard, and no immediate end in sight, obtaining the right support and getting timely information may be critical for ongoing survival. That’s why Intuit QuickBooks Australia and Business Australia have entered into a long-term partnership, to provide a range of vital resources to help businesses get through these uncertain times and beyond.

Many Australian businesses are struggling to keep pace with technology changes critical to their business success, despite over 40% of SMBs believing that adopting smart technology to improve business efficiency will have the biggest impact on their business in the next three years, according to newly released research from Optus.

Telstra has launched a range of new “radically simplified” post-paid mobile plans which it says will give consumer and small business customers data increase of up to 30GB, as part of a refresh of its T22 strategy which was introduced last year in a move aimed at simplifying the telco’s operations and product sets, improving customer experiences and reducing its cost base.

VENDOR NEWS:  New Cash Flow Planner to help predictive modelling and scenario planning during COVID-19 and beyond

 With thousands of small to medium businesses (SMBs) in Australia slowly resuming operations as the government lifts COVID-19 restrictions, Intuit QuickBooks Australia today announced the Cash Flow planner – a cash flow prediction tool using machine learning technology.