With smart home setups becoming more advanced, the adoption of the TR-369 standard and deployment of Nokia’s Corteca Home Controller will enable Singtel to manage multi-vendor home broadband customer premise equipment and accelerate the rollout of new technologies and capabilities like Wi-Fi 7, 10Gbps broadband services and more.

Singtel will gain deeper insights into the network performance and technical issues faced by customers.

These enable agents to pre-empt and solve network-related issues more effectively.

“With the adoption of an open standard such as TR-369, we can better manage and optimise the Wi-Fi connections using intelligent algorithms, which will automatically ease network congestion and eliminate interference from other Wi-Fi networks to deliver the smoothest, uninterrupted user experience for our customers,” says Singtel Singapore managing director networks Tay Yeow Lian.

Singtel claims it has invested to boost the national broadband network to be able to support rising demands for new technologies.

In December 2023, Singtel launched Singapore’s first symmetrical 10Gbps broadband plan with the newest Wi-Fi 7 protocol, offering speeds of up to 10Gbps wirelessly, for both uploads and downloads.