Displaying items by tag: RingCentral

Communications infrastructure provider Zayo has partnered with AI communications company RingCentral to launch Zayo UC+, a solution that features AI-powered cloud communications and contact centre capabilities.

Cloud business communications provider RingCentral unveiled the availability of its native, AI-powered contact centre, RingCX.

Cloud business communications, contact centre, and video and hybrid event solutions provider RingCentral has co-developed a branded solution with telecommunications company Optus named Optus Loop to power communications for Australian businesses.

COMPANY NEWS: G-Star Raw, one of the most renowned clothing brands in the world, has tapped Avaya to enable seamless collaboration between staff across all its global locations, while also reducing the burden on its small and nimble IT team.

AI-powered cloud communications provider RingCentral has announced a next-gen communication solution for frontline workers.

Forty percent of all Australian workers say they are engaged in quiet quitting behaviours and only 9% are actively planning to leave their jobs, according to enterprise cloud communications and contact centre solutions RingCentral’s research conducted in partnership with Ipsos.

Brisbane-based McCarthy Durie Lawyers has reported significant year-on-year staff and customer retention levels following its deployment of Avaya Cloud Office by RingCentral.

Enterprise cloud communications provider RingCentral announced a set of AI-powered video capabilities along with extended browser support for RingCentral MVP and RingCentral Video customers.

COMPANY NEWS: Evergreen Shipping Agency has reported unprecedented employee engagement since its move to remote work, enabled by Avaya technology.

Contact centre solutions RingCentral has announced new features and updates for both of its business cloud phone system and unified business communications platform to help organisations of all sizes benefit from cost-saving.

COMPANY NEWS: RingCentral has combined its industry-leading unified communications as a service (UCaaS) solution with real-time analytics and reporting for organisations to deploy to take advantage of new ways of engaging with customers and employees and improving the overall customer experience (CX). The RingCentral Customer Service Essentials discounted bundle brings together RingCentral Message Video Phone (MVP®) with Live Reports and is available now.

COMPANY NEWS: RingCentral has combined its industry-leading unified communications as a service (UCaaS) solution with real-time analytics and reporting for organisations to deploy to take advantage of new ways of engaging with customers and employees and improving the overall customer experience (CX). The RingCentral Customer Service Essentials discounted bundle brings together RingCentral Message Video Phone (MVP®) with Live Reports and is available now.

Non-profit organisation YMCA Victoria will standardise collaboration for its 5,000 workforce with Avaya Cloud Office by RingCentral communications and collaboration platform to ensure communications during external disruption.

An Australian data centra has been launched by RingCentral, along with with Video and Rooms apps "to address regional demand for remote working solutions".

Cloud communications platform provider 8x8 has appointed former RingCentral executive Dave Sipes as chief executive.

Enterprise cloud communications provider RingCentral Australia has announced a master agent partnership with IT distributor Westcon-Comstor to distribute its solutions to channel partners in Australia.

CommsPlus Distribution has signed a master agent agreement with Unified communications vendor Avaya to distribute a range of Avaya products throughout Australia and New Zealand.

Australian unified communications value-added distributor Mia Distribution has signed a master agency agreement with RingCentral Australia.

Robotic process automation (RPA) company Automation Anywhere has appointed industry veteran Stephen DeWitt as its first chief strategy officer.

ICT services company TechnologyOne has selected enterprise cloud communications provider RingCentral Australia to streamline customer engagement and connect its global workforce for increased innovation and productivity.