Displaying items by tag: Retail

GUEST OPINION:  Businesses of all kinds are advancing strategies and programs that bring together data from all corners. Combining and coalescing the data is helping find new solutions to problems or to unlock value. Increasingly, one of those pillars is physical security.

Cutting-edge innovations in supply chain planning and generative AI took centre stage at annual Manhattan Exchange event

The world's leading provider of licensed background music for businesses

COMPANY NEWS:  As cost-of-living pressures mount and the post-End of Financial Year (EOFY) period settles in, the retail landscape is being reshaped by a critical factor: return policies. New research from Manhattan Associates Inc. (NASDAQ: MANH) reveals that consumers are becoming increasingly cautious with their purchases making flexible and customer-friendly return options more essential than ever. The study showed that 72% of respondents are now more inclined to return products due to financial pressures, underscoring a shift towards more discerning purchasing behaviour.

As Australian consumer expectations hit an all-time high, 77% of shoppers say they expect full transparency regarding the location of their online orders throughout the entire delivery process.

The National Retail Association (NRA) has warned that if the Reserve Bank decides to raise interest rates at its next meeting, at minimum it would “significantly weaken consumer demand, forward orders and employment in the lead up to the critical trading periods of November and December” and, at worst, “potentially trigger a sector-wide recession in retail”.

COMPANY NEWS:  Backbase on a mission to further adopt AI across the Engagement Banking Platform and its R&D efforts

GUEST RESEARCH:  In a world first, Prime Day Australia will run for six days this year (Tuesday, July 16 at 12.01am AEST to Sunday, July 21), with significant growth predicted for 2024, according to new research from global marketplace leader, Pattern.

GUEST RESEARCH:  Cafe, gym and fast food workers the happiest in Australia while government and call centre employees feel the stress.

GUEST RESEARCH:  An industry-first study by global ecommerce accelerator, Pattern, has shown that despite their surging popularity, Australian consumers hold negative views on the quality of the products sold on emerging marketplaces Temu and Shein.

NEC has developed a marketing strategy planning & effectiveness simulation technology that utilises generative AI to identify latent needs of customers and generate optimal measures.

Dematic today announced that AS Colour, a leading global wholesaler and retailer that designs, manufactures, and distributes premium apparel, will transform its Melbourne distribution centre (DC) with automation featuring a Dematic Multishuttle goods-to-person (GTP) solution.

Biometric POS terminals will handle 46 billion transactions globally by 2028, more than doubling the transactions recorded last year from 19.5 billion, marking a growth of 138%, according to an analysis by market research firm Juniper Research.

GUEST OPINION:  Christmas cheer is in short supply as almost nine in ten regional small businesses are worried about navigating the holiday period due to rate rises, post office closures and fuel hikes

COMPANY NEWS:  New data shows customers are worried about their personal information being stolen when they shop online in the lead up to Christmas.

GUEST RESEARCH:  New Relic report reveals retailers are increasing their observability investment to help reduce downtime and time to incident resolution ahead of anticipated record-high holiday season spending

The US Federal Trade Commission and the top lawyers in 17 states have sued Amazon over alleged anti-competitive behaviour, seeking a permanent order on preventing the company from acting in this way.

COMPANY NEWS: Manhattan Associates has announced enhanced returns management capabilities to streamline and optimise the returns process, and deliver a frictionless experience for both consumers and retailers. The new returns features strengthen customer loyalty by creating a frictionless experience, promoting an increase in store traffic and cross-selling opportunities.

GUEST RESEARCH: New research from Manhattan Associates has revealed how online returns processes are shaping the perceptions of Australian retailers, with 66% of Australian shoppers stating they had a less than satisfactory experience with online returns in the past year.

GUEST RESEARCH: Radware, a leading provider of cyber security and application delivery solutions, released its first half 2023 global threat analysis report.