Mark Hilder has been appointed as the new General Manager of the New South Wales branch. Mr Hilder has been a core member of the Pronto Software team for 17 years and moves into the role from his previous position as a Business Relationship Manager for NSW.

Pronto Software is also pleased to announce that Anthony Nicholl, formerly General Manager of the South Australia and Western Australia branches, will be stepping into the National Branch Operations Manager role.

This appointment will expand Mr Nicholl’s remit to include responsibility for Pronto Software branches in Victoria, New South Wales, Queensland, South Australia and Western Australia.

Anthony Nicholl, National Branch Operations Manager

The leadership changes align with Pronto Software’s growth ambitions and commitment to customers, with appointments set to strengthen operations, deliver national efficiencies, and bolster customer satisfaction.

“I am very pleased to announce these two appointments,” said Chad Gates, Managing Director at Pronto Software.

“Mark has been with us for 17 years and is highly regarded by team members and customers alike. I am always delighted to promote from within, and I know Mark will dedicate himself to furthering the success of the NSW business.

“Anthony’s appointment will strengthen our focus on branches as we further execute on our strategy. Anthony knows the business, customers and product intimately and has been involved with Pronto Software for well over 20 years. He has my full backing in the new role.”

Commenting on his appointment, Mr Hilder said he was elated to have been promoted to the General Manager position in New South Wales.  

“Pronto Software is a wonderful company to work at and my team are already in a solid position to continue to grow the Pronto Software brand, delivering value for our clients,” he said.

Mr Nicholl also expressed delight at the expansion of his remit as National Branch Operations Manager.

“It is a privilege to be appointed in this new role at Pronto Software,” he said.

“We have an amazing team, and I look forward to leading our branches at a national level and continuing to build on the solid foundation Pronto Software has established over the last 45 years.”