Displaying items by tag: NICE CXone
Wednesday, 03 July 2024 12:26
Frictionless customer experience is no pipe dream; it's here now, says NICE CXOne
When it comes to customer experience, NICE says "almost" isn't good enough. That's why it's pivoted to make a platform that solidly puts customers at the heart of all it does.
Published in
Business Telecommunications
Tagged under
Tuesday, 03 May 2022 11:17
Regional Australia Bank implements Nice CXone to upgrade its system
Regional Australia Bank has implemented Nice CXone platform to help streamline its contact centre operations and better support its branches across New South Wales.
Published in
Strategy
Tagged under
Wednesday, 01 September 2021 11:18
NICE CXone digitally transforming GWA’s contact centres for improved customer experiences
Company News: CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions
Published in
Guest Articles
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WEBINARS & EVENTS
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APAC marketers' meetup: Turning customers into brand champions w/ FIFA Women’s World Cup’s head of marketing
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ManageEngine to host CyberCon Roadshow 2024 in Australia and New Zealand
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Jira Service Management Showcase - FREE EVENT TODAY
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Small Business Growth series: Marketing, mindsets, and lifecycles
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PRTG - learn how you can enhance PRTG using extensions while discovering best practices and tips for optimal PRTG usage
FREE EVENTS ALL WELCOME: Learn how to maximise Paessler’s PRTG's…
CYBERSECURITY
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Multi-million-dollar Deepfake Campaigns blocked by Gen
Gen Quarterly Threat Report shows AI-fueled scams, digital identity attacks… -
Infoblox, Baidam launch fraudulent website takedown service
Cloud networking and security services provider Infoblox and indigenous Australian… -
Empowering the Next Generation: KnowBe4 Releases its Children’s Interactive Cybersecurity Activity Kit
This kit aims to make cybersecurity education for children more… -
CyberArk Named Trusted Cloud Provider by Cloud Security Alliance
COMPANY NEWS: CyberArk (NASDAQ: CYBR), The identity security company, today announced that… -
ACMA alerts the public to be vigilant against romance scams
The Australian Communications and Media Authority (ACMA) has warned the…
PEOPLE MOVES
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Armis appoints Christina Kemper to Vice President of International
Asset intelligence cybersecurity company Armis has appointed Christina Kemper to… -
ECI Software Solutions appoints industry veteran Ray Wizbowski as chief marketing officer
ECI Software Solutions strengthens its senior leadership team, announcing the… -
TBM Council Announces New Executive Director
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Pronto Software leadership changes to strengthen company operations
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Avalara Names Kevin Sellers Chief Marketing Officer
Sellers’ deep expertise in demand generation, digital marketing, and brand…
GUEST ARTICLES
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The impact of mental health on workplace productivity
GUEST OPINION: Employees work better when they are satisfied with… -
AI transforms the business of tender writing in Australia
COMPANY NEWS: The question isn’t whether Gen AI-based tools will… -
CyberArk Named a Leader in the 2024 Gartner Magic Quadrant for Privileged Access Management
COMPANY NEEWS: CyberArk (NASDAQ: CYBR), the identity security company, today announced it… -
i-PRO establishes pioneering AI governance framework and ethics committee
COMPANY NEWS: i-PRO, (formerly Panasonic Security), a global leader in… -
Datadog announces the general availability of Datadog Monitoring for Oracle Cloud infrastructure
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BeyondTrust Named a Leader in 2024 Gartner Magic Quadrant for Privileged Access Management
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Genetec Expands Security Centre SaaS With The Launch of Operations Center, The Industry’s First Work Management Solution For Physical Security Operations
COMPANY NEWS: Enhances team communication, enables real-time collaboration, and streamlines documentation… -
A third of businesses with excellent technology connectivity report being industry leaders in financial performance
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OutSystems and KPMG announce new survey exploring AI and the future of software development
GUEST RESEARCH: As the reach of artificial intelligence (AI) expands, IT leaders… -
Fifty-five percent of OT environments contain four or more remote access tools, greatly expanding attack surface and operational complexity
COMPANY NEWS: Claroty, the cyber-physical systems (CPS) protection company, today…
Guest Opinion
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The impact of mental health on workplace productivity
GUEST OPINION: Employees work better when they are satisfied with…
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Why mid-size enterprises must prioritise loyalty to drive long-term success
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The ultimate guide to HWID spoofing: How to avoid bans and stay undetected
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Decoding return on investment of artificial intelligence and automation to unlock true value for every business
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Tenable patch Tuesday comment
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How a quality defense attorney can help with a public intoxication charge
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The importance of writing and distributing press releases for your business
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New Australian AI framework for government helps close the trust gap
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Why Insider Threats Are A Growing Challenge For Organisations
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GUEST OPINION: Deploying intelligent virtual assistants will help your people and…
ITWIRETV & INTERVIEWS
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iTWire Learns How Zoho’s ManageEngine Views Ai-Powered Cyberthreats
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iTWire Learns About Norwegian Video Conferencing Company, Neat
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iTWire talks to Hitachi Vantara's ANZ MD
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iTWire learns about HID’s latest frictionless identification & access tech
iTWire spoke to Troy Wu, HID’s Business Development Manager, about… -
iTWire interviews Milestone & learns the latest about its Video Management Software (VMS)
iTWire spoke to Video Management Software purveyor, Milestone Systems’ Chief…
RESEARCH & CASE STUDIES
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A third of businesses with excellent technology connectivity report being industry leaders in financial performance
GUEST RESEARCH: TeamViewer research highlights the need for seamless technology…
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OutSystems and KPMG announce new survey exploring AI and the future of software development
GUEST RESEARCH: As the reach of artificial intelligence (AI) expands, IT leaders…
Channel News
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NetApp optimises VMware environments with new capabilities
NetApp and Broadcom maximise the value of customers’ private and… -
Tencent Cloud, Anti-Cheat Expert (ACE) and Cathedral Studios Join Force to Boost Gaming Experience
ACE, Tencent’s professional game security solution, proudly supports The Bornless,a PC…
Comments
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Re: iTWire - Assange freed after US plea deal, expected back home
Everyone got a bit of what they wanted. No one got everything, that sounds like the basis for a good[…]
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Re: iTWire - ZeroGPT.com: The Ultimate Suite for AI Text Detection and Beyond
Is this article ironic?
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Re: iTWire - Five Australians held in operation to take down cyber-crime ring
The safest way not to get snared is to avoid anything financial on your devices plus do not participate in[…]
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Re: iTWire - "Not us" - Snowflake wrongly implicated in Ticketmaster leak
Who do we trust here? A professional cloud provider with many customers or a monopolistic ticketing agency that can never[…]
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Re: iTWire - There are some idiot ‘hackers’ out there!
I knew this scam was full of shit because it didn't present any actual evidence of the supposed hacker having[…]
