Displaying items by tag: Nice CX One
Wednesday, 03 July 2024 12:26
Frictionless customer experience is no pipe dream; it's here now, says NICE CXOne
When it comes to customer experience, NICE says "almost" isn't good enough. That's why it's pivoted to make a platform that solidly puts customers at the heart of all it does.
Published in
Business Telecommunications
Tagged under
Thursday, 20 April 2023 10:04
Optus launches voice assistant
Telecommunications provider Optus has introduced a new in-call voice assistant to make engagement easier for customers.
Published in
Business Telecoms
Tagged under
WEBINARS & EVENTS
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APAC marketers' meetup: Turning customers into brand champions w/ FIFA Women’s World Cup’s head of marketing
GUEST EVENT: Rewind to 2023: it was a record-breaking year… -
ManageEngine to host CyberCon Roadshow 2024 in Australia and New Zealand
GUEST EVENT: ManageEngine, a division of Zoho Corp. and a… -
Jira Service Management Showcase - FREE EVENT TODAY
GUEST EVENT: Staying ahead means leveraging the best tools and… -
Small Business Growth series: Marketing, mindsets, and lifecycles
GUEST EVENT: Join us for an insightful webinar to kickoff… -
PRTG - learn how you can enhance PRTG using extensions while discovering best practices and tips for optimal PRTG usage
FREE EVENTS ALL WELCOME: Learn how to maximise Paessler’s PRTG's…
CYBERSECURITY
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Multi-million-dollar Deepfake Campaigns blocked by Gen
Gen Quarterly Threat Report shows AI-fueled scams, digital identity attacks… -
Infoblox, Baidam launch fraudulent website takedown service
Cloud networking and security services provider Infoblox and indigenous Australian… -
Empowering the Next Generation: KnowBe4 Releases its Children’s Interactive Cybersecurity Activity Kit
This kit aims to make cybersecurity education for children more… -
CyberArk Named Trusted Cloud Provider by Cloud Security Alliance
COMPANY NEWS: CyberArk (NASDAQ: CYBR), The identity security company, today announced that… -
ACMA alerts the public to be vigilant against romance scams
The Australian Communications and Media Authority (ACMA) has warned the…
PEOPLE MOVES
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Armis appoints Christina Kemper to Vice President of International
Asset intelligence cybersecurity company Armis has appointed Christina Kemper to… -
ECI Software Solutions appoints industry veteran Ray Wizbowski as chief marketing officer
ECI Software Solutions strengthens its senior leadership team, announcing the… -
TBM Council Announces New Executive Director
Technology leader to usher in new era of TBM -
Pronto Software leadership changes to strengthen company operations
Pronto Software has announced two executive appointments as the company… -
Avalara Names Kevin Sellers Chief Marketing Officer
Sellers’ deep expertise in demand generation, digital marketing, and brand…
GUEST ARTICLES
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The impact of mental health on workplace productivity
GUEST OPINION: Employees work better when they are satisfied with… -
AI transforms the business of tender writing in Australia
COMPANY NEWS: The question isn’t whether Gen AI-based tools will… -
CyberArk Named a Leader in the 2024 Gartner Magic Quadrant for Privileged Access Management
COMPANY NEEWS: CyberArk (NASDAQ: CYBR), the identity security company, today announced it… -
i-PRO establishes pioneering AI governance framework and ethics committee
COMPANY NEWS: i-PRO, (formerly Panasonic Security), a global leader in… -
Datadog announces the general availability of Datadog Monitoring for Oracle Cloud infrastructure
COMPANY NEWS: Datadog, the monitoring and security platform for cloud… -
BeyondTrust Named a Leader in 2024 Gartner Magic Quadrant for Privileged Access Management
COMPANY NEWS: For the sixth consecutive year, BeyondTrust is named… -
Genetec Expands Security Centre SaaS With The Launch of Operations Center, The Industry’s First Work Management Solution For Physical Security Operations
COMPANY NEWS: Enhances team communication, enables real-time collaboration, and streamlines documentation… -
A third of businesses with excellent technology connectivity report being industry leaders in financial performance
GUEST RESEARCH: TeamViewer research highlights the need for seamless technology… -
OutSystems and KPMG announce new survey exploring AI and the future of software development
GUEST RESEARCH: As the reach of artificial intelligence (AI) expands, IT leaders… -
Fifty-five percent of OT environments contain four or more remote access tools, greatly expanding attack surface and operational complexity
COMPANY NEWS: Claroty, the cyber-physical systems (CPS) protection company, today…
Guest Opinion
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The impact of mental health on workplace productivity
GUEST OPINION: Employees work better when they are satisfied with…
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Why mid-size enterprises must prioritise loyalty to drive long-term success
GUEST OPINION: Businesses have long seen the value of loyalty… -
The ultimate guide to HWID spoofing: How to avoid bans and stay undetected
GUEST OPINION: Accessing your favourite games has become increasingly difficult… -
Decoding return on investment of artificial intelligence and automation to unlock true value for every business
GUEST OPINION: As artificial intelligence (AI) and automation continue to… -
Tenable patch Tuesday comment
GUEST OPINION: This month, Microsoft patched two zero-day vulnerabilities that… -
How a quality defense attorney can help with a public intoxication charge
GUEST OPINION: Facing a public intoxication charge can be a…
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The importance of writing and distributing press releases for your business
GUEST OPINION: Press releases have been a cornerstone of public…
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New Australian AI framework for government helps close the trust gap
GUEST OPINION: Artificial intelligence (AI) is poised to transform government… -
Why Insider Threats Are A Growing Challenge For Organisations
Insider threats, malicious activities perpetrated by individuals with legitimate access… -
How investing in Conversational AI could enable your HR department to stay on top of its remit in FY2025
GUEST OPINION: Deploying intelligent virtual assistants will help your people and…
ITWIRETV & INTERVIEWS
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iTWire Learns How Zoho’s ManageEngine Views Ai-Powered Cyberthreats
GUEST INTERVIEW: Director of Ai Research at Zoho & ManageEngine,… -
iTWire Learns About Norwegian Video Conferencing Company, Neat
GUEST INTERVIEW: Neat is a Norwegian company that builds video devices… -
iTWire talks to Hitachi Vantara's ANZ MD
GUEST INTERVIEW: iTWire talks to Nathan Knight, Managing Director of… -
iTWire learns about HID’s latest frictionless identification & access tech
iTWire spoke to Troy Wu, HID’s Business Development Manager, about… -
iTWire interviews Milestone & learns the latest about its Video Management Software (VMS)
iTWire spoke to Video Management Software purveyor, Milestone Systems’ Chief…
RESEARCH & CASE STUDIES
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A third of businesses with excellent technology connectivity report being industry leaders in financial performance
GUEST RESEARCH: TeamViewer research highlights the need for seamless technology…
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OutSystems and KPMG announce new survey exploring AI and the future of software development
GUEST RESEARCH: As the reach of artificial intelligence (AI) expands, IT leaders…
Channel News
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NetApp optimises VMware environments with new capabilities
NetApp and Broadcom maximise the value of customers’ private and… -
Tencent Cloud, Anti-Cheat Expert (ACE) and Cathedral Studios Join Force to Boost Gaming Experience
ACE, Tencent’s professional game security solution, proudly supports The Bornless,a PC…
Comments
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Re: iTWire - Assange freed after US plea deal, expected back home
Everyone got a bit of what they wanted. No one got everything, that sounds like the basis for a good[…]
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Re: iTWire - ZeroGPT.com: The Ultimate Suite for AI Text Detection and Beyond
Is this article ironic?
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Re: iTWire - Five Australians held in operation to take down cyber-crime ring
The safest way not to get snared is to avoid anything financial on your devices plus do not participate in[…]
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Re: iTWire - "Not us" - Snowflake wrongly implicated in Ticketmaster leak
Who do we trust here? A professional cloud provider with many customers or a monopolistic ticketing agency that can never[…]
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Re: iTWire - There are some idiot ‘hackers’ out there!
I knew this scam was full of shit because it didn't present any actual evidence of the supposed hacker having[…]
