When it comes to customer experience, NICE says "almost" isn't good enough. That's why it's pivoted to make a platform that solidly puts customers at the heart of all it does.
We asked a number of IT executives what the 'new normal' might look like as the impact of COVID-19 wanes.
Do Industry executives think our lives will improve in the coming year? Or will it be Groundhog Year? Again... Again... Again...
Everyone got a bit of what they wanted. No one got everything, that sounds like the basis for a good[…]
Is this article ironic?
The safest way not to get snared is to avoid anything financial on your devices plus do not participate in[…]
Who do we trust here? A professional cloud provider with many customers or a monopolistic ticketing agency that can never[…]
I knew this scam was full of shit because it didn't present any actual evidence of the supposed hacker having[…]