Displaying items by tag: Nerida O'Loughlin

The Australian Communications and Media Authority (ACMA) claimed more than 28,000 Australians have self-excluded from all licensed phone wagering services since it launched the BetStop – The National Self-Exclusion Register in August 2023.

The Australia Communications and Media Authority has fined the Commonwealth Bank of Australia (CBA) a record of $3.55 million after it sent more than 65 million emails that did not comply with Australia’s spam laws.

The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA), has taken action against a number of telcos after compliance failures were used by scammers to send SMS road toll, Medicare and Australia Post impersonation scams to consumers.

Telecommunications provider Telstra has breached consumer protection rules after it failed to inform more than 5,400 subscribers about restricting or suspending their services, the Australian Communications and Media Authority has found.

Internet provider Aussie Broadband has been ordered to pay $213,120 after the Australian Communications and Media Authority (ACMA) found the company failed to provide customer information to the integrated public number database more than 30,000 times between November 2021 and May 2022.

The Australian Communications and Media Authority is examining changes that have come about in commercial news broadcasts due to digital disruption, following studies in 2019 that showed about 80% of adults were concerned about large advertisers influencing the type and content of news.

The Australian Communications and Media Authority has issued Telstra a formal warning for the telco's failure to email more than 150,000 mobile broadband customers about excess data usage, resulting in these people having to fork out for the data.

The Australian Communications and Media Authority has formally warned Telstra over non-compliance with the rules governing the deployment of mobile base stations.

The Australian Communications and Media Authority has told 11 telecommunications providers to comply with their obligations that support emergency service across the country.

The Australian Communications and Media Authority has fined Primus Telecommunications and iSelect $8400 apiece for telemarketing services to consumers after they had withdrawn their consent. Dodo Services was formally warned for a similar offence.

An ACMA investigation into the lack of provision of a triple-zero service by Telstra after an outage in May has found the telco in breach of a rule that requires it to ensure that such calls go to the emergency call service operator.

The final rules devised by the Australian Communications and Media Authority to improve the experience of consumers who move over to the national broadband network, and carrying penalties of up to $10 million for offenders, take effect from today.

Online marketplace Service Seeking has been fined $50,400 by the Australian Communications and Media Authority for sending SMS messages without consent, for failing to clearly identify who authorised them and for not including an unsubscribe option.

The Australian Communications and Media Authority has released two industry standards that it says will help consumers make a smooth transition to the country's national broadband network, the NBN.

New rules to handle complaints about the NBN will take effect from June this year, the Australian Communications and Media Authority has announced.

The Australian Communications and Media Authority has opened bidding in an auction to sell spectrum in bands that remain unallocated in the 1800 MHz band, and the 2 GHz, 2.3 GHz and 3.4 GHz bands.