Emma Fawcett, General Manager for SME at MYOB said, “such high endorsement from our customers and official recognition from Canstar Blue is testament to the tireless efforts of our team to support every small business on their unique journey.
Our cloud-based business management platform supports critical workflows that help business owners as they start up a new business, and anticipates the capabilities they’ll need in the future as they grow. Plus we’ve designed it so businesses only pay for what they use, and can scale up or down as they need. When our customers are succeeding, so are we.”
“The breakdown of each satisfaction indicator reveals highly pleasing results and a vote of confidence for our product and service development.”
“Small businesses are facing a number of challenges at the moment, not least the rising cost of living. It has never been more important for MYOB to deliver a platform that is both easy to use and excellent value for money so we can give business owners more time to focus on their business,” said Fawcett.
Christine Seib, editor-in-chief at Canstar Blue said, "despite operating in a competitive field with strong product propositions from both Australia and overseas, MYOB stood out for the small- and medium-sized business users Canstar Blue surveyed, scoring a full five stars in every single category of our Most Satisfied Customers - Accounting Software 2023 ratings. That's an impressive result given that it means MYOB delivered on every facet of the user experience, from the design of its user interface and ease of integration with other business systems, to how easy it was to use, the functions it offered and the reporting it delivered.
“And beyond these more accounting software-specific requirements, MYOB also achieved five stars for those categories that are important to all consumers, SME or otherwise: value for money and customer service, as well as for the all-important overall satisfaction with purchase. Half of all SME owners and managers told us that accounting software was vital to their business and made their business operations easier, so providing a stellar product is a truly meaningful contribution to the sector - and MYOB achieves just that."
