Displaying items by tag: Microsoft Dynamics 365

A Microsoft product which is mainly used to obtain feedback from customers through satisfaction surveys is being exploited to send phishing links, a security firm claims.

Melbourne-based SaaS unified communications specialist has added iCall Suite call analytics to its Sasboss provisioning and management platform.

CentrePal was the first native contact centre solution for Microsoft Teams and is continuing to show its leadership in the field with its new next-level out-of-the-box integration with Microsoft Dynamics 365 that is already aiding CentrePal clients to reach new heights of customer service and efficiency.

Global construction project management software company InEight has announced the next installment in a series of quarterly platform enhancements, the latest of which it says are designed to help minimise risk through price certainty, reduce operational costs with a digital twin, and enable customers to maximise use of daily tools for capital projects by leveraging a broad ecosystem of integration partners and data sets.

Penrith City Council in NSW has deployed Microsoft Dynamics 365 Customer Service as part of a cloud-first digital transformation to streamline and lift the quality of the delivery of services - including waste management - to a rising population.

Retail giant Coles has signed a deal with Microsoft in a move to accelerate its digital transformation and improve productivity across the business.

Global IT services company DXC Technologies’ subsidiary DXC Eclipse is implementing a Microsoft Dynamics 365 solution for Australian fashion retailer Seed Heritage.

Microsoft's Dynamics 365 Business Central all-in-one business management system is now available to Australian and New Zealand users.

Lady Cilento Children’s Hospital has embraced Microsoft’s cloud-based Dynamics 365 CRM to manage the individual and complex health needs of 1070 children enrolled in Queensland’s Connected Care Program.

Iconic Australian fashion retailer City Beach has completed stage one of its “digital transformation”.