Displaying items by tag: Integration

GUEST OPINION:  The rise of intelligent virtual assistants (IVAs) powered by Generative AI (GenAI) promises a significant evolution in the field of customer relationship management and contact centres. The technology promises to improve both the efficiency of agents and the quality of service they can deliver.

• TikTok’s Commercial Music Library, via the Symphony Assistant add-on, will provide Adobe Express customers with access to more than a million top and trending songs, empowering them to quickly create, score and publish high-impact TikTok content to grow their brand
• With Adobe Express features, powered by Adobe Firefly generative AI and designed to be commercially safe, and music from TikTok’s Commercial Music Library pre-cleared by TikTok for commercial use, users can confidently create and post TikTok content for their business
• TikTok’s Commercial Music Library will be available in Adobe Express via the TikTok Symphony Assistant add-on starting June 17 at the 2024 Cannes Lions International Festival for Creativity

COMPANY NEWS: Today at the Cannes Lions International Festival for Creativity, Adobe (Nasdaq:ADBE) and TikTok announced an exclusive integration to make TikTok’s Commercial Music Library available in Adobe Express via the Symphony Assistant add-on.

COMPANY NEWS: Manhattan Associates Inc. (NASDAQ: MANH), a global leader in supply chain commerce solutions, proudly announces its dual recognition as a Leader in both the Gartner Magic Quadrant for Transportation Management Systems (TMS) and the Gartner Magic Quadrant for Warehouse Management Systems (WMS). This marks the sixth consecutive year Manhattan has been recognised for TMS and the sixteenth consecutive year for WMS, highlighting the company’s sustained excellence and leadership in supply chain technology.

COMPANY NEWS: Manhattan Associates Inc. (NASDAQ: MANH), a global leader in supply chain commerce solutions, proudly announces its dual recognition as a Leader in both the Gartner Magic Quadrant for Transportation Management Systems (TMS) and the Gartner Magic Quadrant for Warehouse Management Systems (WMS). This marks the sixth consecutive year Manhattan has been recognised for TMS and the sixteenth consecutive year for WMS, highlighting the company’s sustained excellence and leadership in supply chain technology.

Of all the areas in which technology has reshaped business, one of the most significant has been workflow management.

Data access management provider Informatica is launching Cloud Data Access Management (CDAM), a solution based on its 2023 acquisition of Privitar.

Customer and employee experience company Medallia has launched Medallia Agile Research, a fully self-service advanced market research tool that will be fully integrated into Medallia Experience Cloud.

Customer platform provider HubSpot and social media app TikTok have announced a partnership to make community-based customer acquisition “easier than ever for B2B brands”, and which they say supercharges lead generation.

COMPANY NEWS:  New platform enhancements and product innovations help enterprises support new business models, grow revenue and scale globally

CHANNEL NEWS & PARTNERSHIPS : ConnectID announced a new integration with Ping Identity, a leading provider of seamless and secure digital experiences, now listed on the Ping Identity Integration Directory. The partnership will leverage technical capabilities and customer alignment to enable ease of integration into existing systems and adoption for new customers to the Network.   

Partnership Brings Android and iOS Cyber Defense Automation inside the JetBrains TeamCity CI/CD pipeline

COMPANY NEWS: Appdome, the mobile app economy’s one-stop shop for mobile app defence, has announced it has integrated its Cyber Defense Automation Platform with the CI/CD cloud-based service from JetBrains TeamCity allowing teams to automate the build, test and deployment of their mobile applications. JetBrains TeamCity is now part of the Appdome Dev2Cyber Agility Partner Initiative to advance the delivery of secure mobile apps globally.

Identity and access security provider BeyondTrust has announced an integration with Apple management specialist Jamf's platform.

OpenAI will power generative AI capabilities within Twilio Segment, the Customer Data Platform

Twilio CustomerAI can unlock generative and predictive capabilities for over 300,000 Twilio Customers, now boosted by OpenAI’s GPT-4

COMPANY NEWS: Twilio, the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, announced it will enable companies to create personalised, customer-aware experiences powered by OpenAI.

GUEST OPINION: Today's rapidly evolving threat landscape means organisations must invest in robust cybersecurity measures to safeguard their sensitive data and preserve their reputation. However, getting board buy-in for cybersecurity investments can be a challenging task.

Data security vendor Rubrik has announced a forthcoming integration with Microsoft 365 Backup, providing faster Microsoft 365 restores, recovery of Azure Active Directory, and centralised management of Microsoft 365 data and other SaaS and hybrid cloud workloads.

GUEST EVENTS: HeadSpin, the leading global omnichannel digital experience testing platform, has announced a gold sponsorship of Testing Talks 2023, the premier conference for industry-leading testers, in Sydney on 26 July.

API protection specialist Cequence Security has updated its unified API protection platform, allowing customers to rapidly deploy API security testing with built-in generative AI automation, protect users from online fraud, and operationalise security findings with low-code/no-code workflows.

Sydney-based enterprise communications specialist Soprano Design has integrated its Ubisend product with Amazon Alexa, and the first customer is Breckland Council in the UK.

Observability and security specialist Dynatrace has added new integration capabilities for Event-Driven Ansible to its platform.

Data platform provider Teradata has announced the integration and general availability of Google Cloud’s Vertex AI with Teradata VantageCloud and ClearScape Analytics, the “complete cloud analytics and data platform”.