Displaying items by tag: identity verification

Authentication and access management specialist SecureAuth has been granted three US patents for identity verification using Bluetooth, personal attributes, and environmental information.

Forensic research and global developer of identity verification solutions company Regula has updated its Face SDK solution used in the face recognition process, incuding the addition of a new feature called Face Image Quality Assessment.

Identity provider Okta has released a new identity verification feature within Zoom that leverages Okta to authenticate a meeting attendee's identity by email in Zoom meetings using end-to-end encryption (E2EE).

Incode has set its sights on securing marquee clients and channel partners on its journey to process 3M transactions in the next 12 months 

COMPANY NEWS: Incode, the leading provider of world-class identity solutions for global enterprises, today announced its expansion into Australia and New Zealand. The launch comes at a pivotal moment to help ANZ businesses shore up their security amid increased vulnerabilities and security breaches at some of Australia’s most high-profile businesses. 

Australia-based Annature's esigning and ID verification services are now integrated with Xero Practice Manager.

Digital identity verification checks spending will reach US$20.8 billion ($30 billion) globally in 2027 up from US$$11.6 billion ($16 billion) in 2022 driven by the prevalence of digital services requiring onboarding and the growing requirement for more robust identity verification systems in the face of rising fraud, according to Juniper Research.

Australian startup OCR Labs has secured $42 million funding in a Series B round led by New York-based Equable Capital to expand its team in Australia, North America and Europe and Middle East.

Digital location, identity and identity fraud software provider GBG Group has acquired digital location, identity and identity fraud software provider Verifi Identity Services commonly known as Cloudcheck, a provider of electronic Identity Verification (IDV), and Anti-Money Laundering (AML) solutions in New Zealand. 

Verifying Identity and Determining Transaction Origination are Common Challenges Across Australia, Hong Kong, Japan and India

GUEST RESEARCH:  LexisNexis® Risk Solutions today released its 2021 True Cost of Fraud™ APAC Study covering the retail, ecommerce, financial services and lending sectors for Australia, Hong Kong, India and Japan. The study provides a snapshot of fraud trends in the Asia Pacific (APAC) region during the pandemic and spotlights key pain points for firms in relation to navigating new payment mechanisms, transacting through online and mobile channels and expanding internationally.

The cost of fraud for retail, ecommerce and financial institutions in the surveyed markets is high. The LexisNexis Fraud Multiplier™ – the total amount of loss a firm occurs based on the actual U.S. dollar value of a fraudulent transaction – shows the cost per transaction is $3.51 in Australia; $3.61 in Hong Kong, $3.87 in Japan and $3.84 in India. All four countries reported higher costs per transaction than the regional 2019 average that involved other APAC markets at $3.40.

A combination of factors is driving the high cost of fraud, including market events influencing the use of transaction channels/payment methods, the challenges that businesses face when assessing fraud with these transactions and the less than optimal approach that businesses take towards fraud detection, prevention and minimizing customer friction.

The report’s findings stem from a comprehensive survey of 418 risk and fraud executives in retail, ecommerce, financial services and lending companies in the APAC region in 2021.

Key findings from the LexisNexis Risk Solutions True Cost of Fraud APAC Report:

• Financial Institutions Tend to Have Higher Costs – Given the heavy account-based nature of their business and the need to repay fraud losses to customer accounts, financial institutions often employ more internal and external labor for investigation, detection and recovery. On average they spend $3.78 per transaction in Australia, $4.70 in Hong Kong, $4.46 in Japan and $4.76 in India.

• The Effect of the Pandemic – The pandemic has presented the same challenges to the Australian, Hong Kong, Japanese and Indian markets such as shutdowns, fear of in-person contact and fear of transmission, though the disruption was not equal. Each market saw a marked increase in the use of digital transactions and digital payment methods while cash and in-person payments dropped. However, Hong Kong and India changed more fundamentally as these markets have traditionally had more in-person and cash-driven transactions. Businesses in both markets needed to adapt quickly and many were unprepared from a fraud detection standpoint.

• Identity Verification Remains a Top Challenge – Common online and mobile channel challenges across markets included identity verification and determining transaction origination. The rise of synthetic identities was the most common source of identity verification issues. Ecommerce merchants indicated that transaction origination is more commonly cited as a challenge due to their limited use of solutions to capture device ID and geolocation. The rise of mobile and digital wallets as well as other contactless payment methods has created difficulty for many ecommerce merchants when assessing fraud risk related to these channels.

• Limited Use of Best-Practice Fraud Detection/Mitigation Approach – The use of digital/passive identity authentication solutions and transaction risk assessment solutions was limited in the Australia and Hong Kong markets. The number of organizations that integrated cybersecurity and/or digital customer experience with fraud operations was also limited in both markets. The ecommerce sector for the Hong Kong market is an outlier as it is fairly nascent and still in a development stage. This is primarily because Hong Kong, a highly developed territory, has enabled easy access to area businesses and in-person transactions have been much more common than those made online.

Cameron Church, director of fraud and identity, LexisNexis Risk Solutions, said, “As fraudsters become more sophisticated and their methods more complex, businesses need a robust fraud and security technology platform that helps them adapt to a changing environment, offering strong fraud management while maintaining a low-friction customer experience. A successful fraud detection and prevention approach involves an integration of technology, cybersecurity and digital experience programs to address unique risks from different transaction channels and payment methods.

“High fraud costs impact ecommerce merchants, retailers and financial institutions as they increase each year – even without the influence of COVID-19,” continued Church. “With sophisticated threats on the rise, taking a multi-layered solution approach has proven to be the most effective way to fight fraud across various channels and transaction types, as well as performing a more complete assessment that combines physical and digital identity data analysis. Using different solutions to support fraud detection at various points throughout the customer journey will strengthen a firm’s overall defense.”

Download a copy of the True Cost of Fraud APAC Report or register to attend the LexisNexis Risk Solutions Digital Identity Summit webinar on Thursday 8 July, 11am SGT to learn more.

About LexisNexis Risk Solutions LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information and analytics for professional and business customers. For more information, please visit www.risk.lexisnexis.com and www.relx.com.

Australia’s two largest telcos - Telstra and Optus - along with Aldi’s Medion Mobile, have been warned by the telecommunications industry regulator ACMA for failing to adequately verify people’s identities prior to transferring their mobile phone numbers from other telcos.

With the claim of "cutting edge biometric and document verification", the Australian founded identify verification solution, greenID, has been seriously upgraded. 

The Federal Government has warned that the telecommunications regulator ACMA is actively undertaking compliance checks to ensure mobile providers are complying with new measures and standards designed to protect Australians from fraud and identity theft, including mobile porting scams.

A new standard to mandate stronger identity verification processes before mobile numbers can be ported is being introduced in Australia as the Australian Communications and Media Authority (ACMA) steps up its fight against mobile number fraud.

The use of unique mobile identifier services, which provide identity verification through SIMs, will generate over $7 billion globally for mobile operators in 2024 – up from an expected $859 million in 2019, a growth of over 800%, according to a newly published analyst report.

Australian consumers are reporting having their bank accounts drained by fraudsters and their email inboxes accessed in the latest scam involving theft of mobile numbers, according to the newly published report on fraud from the Telecommunications Industry Ombudsman.