Displaying items by tag: Fair Trading ACT

New Zealand competition regulator The Commerce Commission has filed proceedings in the High Court against One NZ - formerly Vodafone - for multiple breaches of the 111 Contact Code – some of which the Commission alleges are still ongoing.

A New Zealand Commerce Commission investigation and subsequent High Court proceedings has resulted in more than 2,600 customers being refunded a total of nearly $480,000 after three companies, part of the Vocus Group, breached the Fair Trading Act.

New Zealand’s competition regulator The Commerce Commission has filed civil proceedings under the Fair Trading Act against Bachcare Limited, alleging that a number of its contract terms are unfair and liable to cause financial detriment to Kiwis and other tourists booking holiday accommodation through the website.

New Zealand’s consumer competition regulator The Commerce Commission has recommended that consumers buying online for Christmas do their research before using an online store for the first time and check any statements on the website about when the goods will be delivered. 

New Zealand telecommunications retail service providers generated the highest number of complaints under the Fair Trading Act to the country’s competition regulator, The Commerce Commission.

New Zealand competition regulator, The Commerce Commission, has warned the country’s largest telco, Spark, over likely breaching of thelaw in a notification to customers on broadband prices rises.

New Zealand’s largest telco Spark has been hit with a fine of NZ$675,000 for making false or misleading representations in its customer invoicing, and when making a NZ$100 credit offer to new customers.

New Zealand retailer Noel Leeming Group has been fined NZ$200,000 for misleading consumers about their rights under the Consumer Guarantees Act in relation to the purchase of consumer goods such as mobile phones, laptops and household appliances.

Retail telecommunications is still the most complained about industry in New Zealand despite complaints levels remaining relatively flat year-on-year, according to a new consumer issues report from the competition enforcement agency, the Commerce Commission.

New Zealand computing and IT retailer, PB Technologies, has been hit with a NZ$77,000 fine for selling non-complaint extended warranties.

Vodafone in New Zealand has been charged by the country’s competition regulator, the Commerce Commission, with allegations it made false representations in invoices sent to its customers.

New Zealand’s largest telco Spark has been charged with making false or misleading representations over its billing procedures and offering $100 to new customers.

New Zealand computing and IT retailer PB Technologies has pleaded guilty in the Auckland District Court to 14 charges brought by the Commerce Commission for failings in its extended warranty – and is also in the firing line with the regulator over “bait advertising” with Apple watch promotions.

New Zealand’s competition enforcement and regulatory agency, The Commerce Commission, has warned Apple for misleading consumers about their Consumer Guarantees Act rights and its replacement products being new.

New Zealand telecommunications companies and service providers cop the most criticism from the country’s consumers of all business and industry sectors, according to a new report just published by the competition enforcement and regulatory agency The Commerce Commission.

New Zealand’s competition regulator The Commerce Commission has warned four telecommunications companies, including the country’s largest telco Spark, that they have engaged in conduct which breaches the Fair Trading Act.

Vodafone New Zealand has been fined for the fourth time in five years for making false price misrepresentations to customers in breach of the country’s Fair Trading Act.