Tuesday, 13 June 2023 19:00

Australians try to leverage ChatGPT

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Under half (48%) of Australians have heard of ChatGPT, and almost a quarter (23%) have interacted with the AI chatbot, according to YouGov Surveys: Serviced research.

Men are much more likely than women to be aware of ChatGPT, as well as to have used it. Nearly three in five (58%) males say they have heard of ChatGPT, compared to two in five (39%) females. Around a third of Australian men (34%) have also used ChatGPT, compared to a seventh of Australian women (14%).

Younger Australians are also more likely to have heard of and tried out ChatGPT, the survey said.

Among Australians who have tried out ChatGPT so far, more than two-thirds (69%) have used it for entertainment purposes, making this the most popular use-case for the platform – at least so far.

Over three-quarters (77%) say they have used ChatGPT to amuse themselves. On the other hand, Gen X are less likely to have done so: less than three-fifths (57%) say the same.

Meanwhile, 57% of Australians who have interacted with ChatGPT have used it for educational purposes, and around half (51%) have used it for business/work purposes.

Millennials are again more likely than other generations to have done so: three-fifths (61%) say they have used ChatGPT professionally. Conversely, Gen Z are less likely to have done so: only a third (33%) say the same.

Thinking about the tasks they have used or intend to use ChatGPT for, over two-fifths (42%) of Australians who have interacted with ChatGPT have used it to complete work assignments (such as writing emails) and produce creative work (such as writing stories and social media posts) – making these the two most popular tasks on the platform so far – as well as the top two tasks that Australians aware of but have yet to try ChatGPT are keen on using the AI chatbot for.

Writing a resume (32%) is the next most common task, which around a third of users have tapped the AI chatbot for so far (or would use it for).

Interestingly, three in ten (30%) Australians who have interacted with ChatGPT so far have entrusted it to create passwords for their devices and online accounts, while a fifth (20%) of Australians who are aware of but have yet to try ChatGPT are keen to do the same.

Additionally, a fifth (21%) have already roped in the AI chatbot in their quest for love – by asking it to write a dating profile.

Finally, when asked about buying a product recommended by ChatGPT, about three-quarters of Millennials (77%) and Gen X (75%) say they would purchase a product based on recommendations from ChatGPT. In comparison, only three-fifths of Gen Z (59%) say they would do so.

However, among Australians who are aware of but have yet to interact with the AI chatbot so far, less than two in five (38%) of Millennials and Gen Z would make a purchase based on ChatGPT recommendations, while just under a fifth (19%) of Gen X say the same.

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Kenn Anthony Mendoza

Kenn Anthony Mendoza is the newest member of the iTWire team. Kenn is also a contributing writer for South China Morning Post Style, and has written stories on Korean entertainment, Asian and European royalty, Millionaires and Billionaires, and LGBTQIA+ issues. He has been published in Philippine newspapers, magazines, and online sites: Tatler PhilippinesManila BulletinCNN Philippines LifePhilippine StarManila Times, and The Daily Tribune. Kenn now covers all aspects of technology news for iTWire.com.

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