A total of 7,966 deals (mergers & acquisitions (M&A), private equity and venture financing deals) were announced in the Asia-Pacific (APAC) region during January-July 2024, according to the latest report from data and analytics firm GlobalData.
COMPANY NEWS: On 4 April 2024, Zoom held its inaugural CX summit in Asia Pacific (APAC), exploring how organisations can move beyond buzzwords to unlock the transformative power of artificial intelligence (AI) in shaping the customer journey. The event featured keynotes from Ricky Kapur, Head of APAC at Zoom; Chris Morrissey, Head of Zoom Contact Center; Simon Kriss, Asia’s leading voice on AI in CX, as well as perspectives from the industry, including representatives from Lenskart and Iress.
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