Displaying items by tag: Artificial Intelligence (AI)

New Relic State of Observability for Industrials, Materials, and Manufacturing report shows 44% of respondents say the adoption of AI technologies are driving the need for observability, with 65% able to resolve incidents faster after adoption

iTWire spoke to Video Management Software purveyor, Milestone Systems’ Chief Revenue Officer, Morten Illum and Director of APAC Sales, Jordan Cullis.

In an exclusive interview with ITWire, David McQuarrie, HP's Global Chief Commercial Officer, shared invaluable lessons from his extraordinary journey across the globe.

COMPANY NEWS:  Companies developing methodology and open-source tools to tame complexities of complex language, empowering organizations to get and stay ahead of attackers

New digital experience practice will harness AI for enhanced customer engagement and business innovation

COMPANY NEWS: Cognizant announced the launch of Cognizant Moment™, the next evolution of the company's digital experience practice area, designed to help clients leverage the power of artificial intelligence (AI) to reimagine customer experience and engineer innovative strategies aimed at driving growth.

COMPANY NEWS: OpenText™ (NASDAQ: OTEX), (TSX: OTEX) today announced its latest groundbreaking product innovations with Cloud Editions (CE) 24.3. This release represents a significant leap forward in integrating advanced information management capabilities, trusted cloud solutions, robust security measures, and cutting-edge artificial intelligence (AI) to optimise data performance for simpler, but superior, results.

GUEST OPINION:  The rise of intelligent virtual assistants (IVAs) powered by Generative AI (GenAI) promises a significant evolution in the field of customer relationship management and contact centres. The technology promises to improve both the efficiency of agents and the quality of service they can deliver.

COMPANY NEWS:  

Inaugural Hitachi iQ offering includes NVIDIA DGX BasePOD certification, meeting stringent standards for reliability and performance 

Identifying the most valuable AI use cases, Hitachi Vantara helps customers create a strategic roadmap for successful AI implementation

GUEST RESEARCH:  Resorting to extreme measures to beat rising living costs and property prices, one in 10 Australian white-collar workers are performing multiple full-time jobs, according to a new survey by global job site, Indeed.