Displaying items by tag: ACMA

The Australian Communications and Media Authority (ACMA) claimed more than 28,000 Australians have self-excluded from all licensed phone wagering services since it launched the BetStop – The National Self-Exclusion Register in August 2023.

The government will legislate new rules and enforceable standards on how Australian telcos should communicate outages to their customers.

The Australian Communications and Media Authority (ACMA) has warned the public to be vigilant of messages from strangers trying to start a conversation or those luring victims into a relationship as it may be a scam.

The Australian Communications and Media Authority (ACMA) found Radio 2GB Sydney and Radio 3AW Melbourne guilty of breaching broadcasting rules as both failed to disclose commercial agreements between their presenters and companies featured on their current affairs programs.

Almost everyone has come across a scam and this year, Scams Awareness Week (26-30 August) is encouraging Australians to share their story to help stop scams.

The Australian Communications and Media Authority (ACMA) warned 10 telcos for not following new rules designed to protect customers struggling to pay their internet and phone bills.

Australian telco Telstra has paid $1,551,000 to the Australian Communications and Media Authority (ACMA) after failing to perform required customer ID authentication processes, leaving thousands vulnerable to SIM-swap scams and other types of mobile fraud.

A scam claiming to be from Amazon is the subject of the latest alert to be issued by the Australian Communications and Media Authority.

Australian telco Telstra stated this month it wouldn't increase mobile prices. Now the telco sang a different tune, announcing the cost of its mobile plans will rise in August.

The details of more than 140,000 customers who requested unlisted numbers were made available to the public by Australian telco Telstra, breaching its carrier licence on more than 163,000 occasions, the Australian Communications and Media Authority (ACMA) has found.

The Australian Communications and Media Authority (ACMA) will prioritise consumer protections in the telco sector this year, as outlined in its newly-released 2024-25 compliance priorities.

The Australian Communications and Media Authority (ACMA) is warning people to be on the lookout for “tax-themed scam emails”, SMS and calls over the coming months, looking to take advantage of Australians who are “submitting tax returns or waiting for the outcome of an assessment”.

A 7News Spotlight program featuring a vaping broadcast by Channel Seven Sydney breached accuracy rules of the Commercial TV Code of Practice, the Australian Communications and Media Authority has found.

The Australian Communications and Media Authority (ACMA) has hired Spectrum Centre to deliver a spectrum management system for the agency.

Singtel Optus has been taken to court by the Australian Media and Communications Authority over the September 2022 attack on its systems that had an impact on nearly nine million customers.

There has been a sharp rise in reports of shopping points and rewards-based SMS scams, with scams impersonating trusted brands that have well-known loyalty programs.

Telecommunications company Optus announced its policy for customers experiencing vulnerability, which introduces a support team and specialist care who can help if a customer is impacted by domestic or family abuse, homelessness, disability, bereavement, or is facing other vulnerable circumstances.

Consumers have been warned about a new scam involving emails advertising fake products, with the Australian Communications and Media Authority (ACMA) issuing a national alert.

GUEST OPINION: Thank you for the opportunity to comment on the policy statement on Expiring Spectrum Licences.

Telecommunications company Telstra developed an SMS tool to let users check if their phone needs an upgrade as the telco's 3G network is scheduled to close on 30 June 2024.