Displaying items by tag: Access4

Access4, the leading wholesale provider of voice and Unified Communication-as-a-Service (UCaaS) solutions, has announced the appointment of Greg Round to the newly created role of Head of Strategic Partnerships.

New Zealand-based ICT services company BayCom deployed Access4’s cloud-based voice platform at Kawerau District Council.

COMPANY NEWS:  With a new Flex solution for Microsoft Teams, customers can seamlessly integrate Access4’s proprietary Enhanced User features alongside the cost-effective Basic Channel solution - all within the same tenancy. This innovative approach allows for a scalable and adaptable mixed user environment, perfectly tailored to meet the diverse and demanding requirements of MS Teams Calling customers.

COMPANY NEWS:  Access4, the leading wholesale provider of voice and Unified Communication-as-a-Service (UCaaS) solutions, has announced that IT services provider, efex, will partner exclusively with the company as the voice backbone for its recently re-branded and expanded suite of affordable efex Comms cloud-based B2B communications solutions.

COMPANY NEWS:  Completion of multi-phased, third-party audits reaffirms company’s commitment to ensuring excellence in the management of quality, environmental, information security and occupational health and safety. 

Unified communication-as-a-service provider Access4 has appointed Australian ICT managed service provider VITG as Diamond++ partner.

UCaaS provider Access4 now offers UC Xpress, a simultaneous calling product for low contention telephony customers.

UCaaS provider Access4 is continuing its distribution agreement with CommsPlus Distribution for another three years.

UCaaS provider Access4's new SMS service enables partners to provide customers with SMS capability to improve business communications, better engage contacts, and setup automated workflows with direct message notifications, according to the company.

Melbourne-based unified communication-as-a-service provider Access4 has acquired Perth headquartered BroadWorks provider Novum Networks.

The chronic skills shortage currently faced by organisations throughout Australia shows no sign of abating. As a result, many are looking for new strategies to counter the trend and put themselves in a better position to grow.

COMPANY NEWS: Access4, the leading unified communication-as-a-service (UCaaS) provider, today announced the launch of its new CPQ tool which forms part of the company's widely used SASBOSS platform.

The modernisation of legacy computing systems will be the highest priority for Australian managed service providers during the coming 12 months, according to new research conducted by UCaaS provider Access4.

GUEST OPINION: In response to the ever-evolving IT security threat landscape, many Managed Service Providers (MSPs) work closely with their clients to improve the status of their data security. They understand a successful cyberbreach can be both disruptive and damaging.

GUEST OPINION: In a highly competitive and constantly changing marketplace, keeping track of business performance can be a challenge.

Melbourne-based SaaS unified communications specialist has added iCall Suite call analytics to its Sasboss provisioning and management platform.

GUEST OPINION: As the world battled through the challenges posed by the COVID-19 pandemic, the role played by customer contact centres became critically important.

COMPANY NEWS: Access4, the leader in SaaS unified communication solutions for MSPs, today announced a strategic partnership with Ujet, the world's first and only CCaaS 3.0 cloud contact centre provider. Under the terms of the partnership, Access4 will now be able to offer Ujet's cloud contact centre solutions to further assist Australian innovative businesses in unifying and enhancing the customer experience to meet the needs of the modern consumer.

GUEST OPINION: After a year marred by disruption and uncertainty, Australian businesses in 2022 are now turning their attention to what the next 12 months has in store.

GUEST OPINION by Stan Chizhevskiy, Technical Director, Access4: With business life poised to return to some semblance of normality after a protracted period of harsh lockdowns, it’s time to take a health check of the measures put in place when the pandemic first began.